1. Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been prepared for shipment, you will receive a confirmation email with your shipping details and tracking information.

2. Shipping Methods & Delivery
We offer reliable shipping options to ensure your order arrives safely and on time. Delivery times vary depending on your location and the shipping method selected during checkout. While we strive to meet estimated delivery dates, occasional delays caused by carriers, weather conditions, or other unforeseen circumstances may occur.

3. Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and selected shipping option. From time to time, Seven Twenty-One Beauty may offer free shipping promotions on qualifying orders. Any available shipping discounts or promotional offers will be clearly displayed during checkout.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress. Tracking information may take up to 24 hours to become active after your order has been dispatched. If you experience any issues with tracking, our customer support team is happy to assist.

5. International Shipping
We may offer international shipping to select countries. Delivery times, shipping costs, customs duties, taxes, and import fees vary depending on your destination and are the responsibility of the customer unless otherwise stated. Please check your local customs regulations before placing an international order.

6. Shipping Issues & Lost Packages
If your order arrives damaged, is significantly delayed, or appears to be lost during transit, please contact our customer support team as soon as possible. We will work closely with the shipping carrier to investigate the issue and help provide an appropriate resolution. Customer satisfaction is our priority, and we are committed to making your shopping experience as smooth as possible.